Returns & Exchanges
At Stop Jeans, we want you to love your fit, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. Whether it is a size adjustment or a change of heart, our goal is to ensure you find the perfect denim for your lifestyle.
Return Process
- 1.Initiate Your Request
Log in to your Stop Jeans account and visit the 'Order History' section to select the items you wish to return and generate a unique return authorization number.
- 2.Pack Your Denim
Securely place the unwashed and unworn items in their original packaging, ensuring all manufacturer tags and labels remain intact to qualify for a full refund.
- 3.Ship the Package
Affix the prepaid shipping label provided in your return confirmation email to the outside of your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.